nizima allows you to set up two-step verification to prevent unauthorized login of your account.

Two-step authentication is a mechanism to prevent unauthorized access by adding SMS authentication in addition to the ID/password used for normal login.

If you connect from the same browser, the second and subsequent two-step verifications will be omitted, so the operation with your browser will not be troublesome.

We strongly recommend that you enable two-step verification settings.


Set a phone number

1. click on the user icon in the upper right corner and click on Account Settings from the menu to go to the Settings page.

2. Click the “Set Phone Number” button on the right side of the phone number display.

  • If you have already set up a phone number, the phone number you have set up will be displayed.
  • The same procedure can be used to change the phone number as in the setup process.
  • Once a phone number is set, it can be changed but not deleted.
  • The same phone number cannot be set up on different accounts.

3. Enter a phone number where you can receive SMS.

4. Click the “Send” button and the verification code will be sent to the phone number you entered.

  • SMS cannot be received on land lines or cell phone plans that do not offer SMS service.
  • Please prepare a phone number that can receive SMS when performing two-step verification.
  • It may take a few minutes to receive the SMS.
  • If you check the “Enable Two-Step Authentication” checkbox, you can also set up the two-step authentication described below at the same time.
  • If the window is closed by clicking the [x] or [CANCEL] button, it will start over from the beginning.

5. Enter the 6-digit verification code received via SMS.

6. Click the “Authenticate” button.

  • Click the Resend button to resend the verification code to the registered phone number.

7. Click the “Close” button to close the dialog box.


Set up two-step verification

1. Enable the switch to the right of Two-Step Authentication (SMS) on the Account Settings page.

2. Click the “Save” button.

  • The two-step verification settings will not be saved until the [Save] button is pressed.
  • After setting up two-step verification, check the recovery code described below and store it in a safe place.

Take a note of the recovery code

1. Press the “Show Recovery Code” button.

  • This button cannot be pressed when two-step verification is disabled.

2. When you are finished, click the [x] button in the upper right corner to close the dialog box.

  • Be sure to keep the recovery code memo in a safe place.
  • If you press the [Regenerate] button, the recovery code you wrote down before regenerating will no longer be available.

Let’s set up two-step verification right now!


Log in with two-step verification

1. With two-step verification enabled, log in as usual.

2. Enter the verification code you received with the registered phone number.

  • It may take a few minutes to receive the SMS.

3. Press the [Authenticate] button.


If you’re having trouble with two-step verification …

Log in with your recovery code

If you lose your mobile phone while registering two-step verification, or if you have no means to receive the verification code, you can use the recovery code that you wrote down when setting up two-step verification.

1. Click on “For those who have not received an authorization code”.

2. Enter the recovery code you wrote down when setting up two-step verification.

Any of the 10 recovery codes may be used, but once a recovery code is used, it cannot be used again. To regenerate, please regenerate the recovery code as described below.

3. Press the [Authenticate] button.

Regenerate recovery code

Once a recovery code is used, it cannot be used again. By regenerating, the old recovery code is discarded and 10 new recovery codes are issued.

1. press the button to display the recovery code.

2. Click the [Regenerate] button.

  • Once regenerated, the previous recovery code is no longer available.
  • After regeneration, store the new recovery code in a safe place.

3. When you are finished, click the [x] button in the upper right corner to close the dialog box.


Cancel two-step verification

1. Disable the switch to the right of Two-Step Authentication (SMS) on the Account Settings page.

2. Click the [Save] button.

  • The two-step verification settings will not be saved until the [Save] button is pressed.
  • If you disable and re-enable two-step verification, your recovery code will be regenerated. Be careful not to forget to take notes of the new code.